Founder offer · 3 months free with the Kick-Off Package · 20 UK venues onlySee the offer →
For restaurants & bars

The first AI
built for hospitality.

Restaurant & bar management software · UK · Zero commission

Bookings, POS and guest memory in one platform.
Built inside a London restaurant. Proven through every service.

Book a demo Try Hanna live at Hotori →
Live · Hotori, London · Charcoal Champ, Kings Cross · Dovetail Bar 2026
Live in production

Yakitori & Edomae Sushi · London EC4A

Live since 2024 · FT-reviewed

Chinese BBQ chuàn er · Kings Cross

Live since May 2026

Speakeasy cocktail bar · London EC4A

Onboarding summer 2026

Start free · Limited to 20 venues

Try Hanna without paying anything.

Direct bookings and an AI-search-ready website. Free for 3 months, then £99/month — included in Hanna Core. No commission. No setup fee. No lock-in. Onboarded in seven days.

See the offer → Compare with Hanna Core
The offer at a glance
£0
First 3 months

Then £99 / month · included in Hanna Core after the free period

  • Direct booking form (commission-free, mobile-first)
  • AI-search-ready website (ChatGPT, Perplexity, Apple)
  • Google Business Profile sync · Google Reserve-ready
  • Allergens, pre-orders, deposits
  • You own every guest profile · GDPR by default
  • No setup fee · No per-cover commission · No lock-in
The Hanna difference

Three roles.
One platform.

Most venues hire several people to handle what Hanna does automatically — available 24 hours a day, across every device, at a fraction of the cost.

The receptionist

Always available · Always accurate

Takes bookings in natural conversation at 3am or 3pm. Remembers every detail. Sends the right email at the right moment. Never double-books. Never misses a cancellation window.

  • AI chat booking in natural language — 24/7
  • Real-time availability & capacity management
  • Confirmation, amendment & cancellation emails
  • Cancellation policy enforcement & refund logic
  • Waitlist management with automated notification
  • Google Reserve integration ("Book" on Google Maps)
  • Large party handling with warm phone redirect

The attentive waiter

Knows every guest · Before they arrive

Remembers the allergen they mentioned six months ago. Knows it's their anniversary. Surfaces that they always book the omakase counter. Answers menu questions with confidence.

  • Guest memory — allergens, preferences, history
  • Occasion & returning guest recognition
  • Pre-order food & drinks before arrival
  • Full menu Q&A and sake pairing advice
  • Experience booking (omakase, tasting menus)
  • Live ordering via mobile POS
  • Kitchen display system (KDS) integration

The assistant manager

Briefed the team · Ran the numbers

Produces the pre-service briefing before the team arrives. Manages the floor plan in real time. Handles split bills without drama. Closes the day with a Z-report. Keeps the operation quiet.

  • AI-written pre-service briefing with guest intel
  • Live floor plan & table management
  • Arrival pacing & capacity oversight
  • Split bill, partial payment & card handling
  • Z-report & end-of-day financial close
  • Staff push notifications & alerts
  • Tonight's highlights live relay to front-of-house
Built different

Every capability
connected.

Hanna is restaurant management software built for UK venues that works as a single connected system. Every feature feeds into the others — a booking creates a guest record, a pre-order briefs the kitchen, a payment closes the session. One system. No integrations needed.

Hanna AI direct booking form — party size selector and 7-day date picker on hotori.co.uk reservations page
First of its kind

AI conversational booking

Guests book in natural language — date, time, covers, occasion, allergens — via chat on your website. Hanna handles availability, policy and confirmation automatically. Available 24/7.

Hanna AI guest profile showing allergens nuts peanuts shellfish and Pescetarian diet captured at booking
Differentiating

Guest memory

Every allergen, preference, occasion and visit is remembered and surfaced at the right moment — in the pre-service briefing, on the booking form, in the waiter's view. Across every visit, forever.

Hanna AI pre-service briefing — auto-generated guest-by-guest digest with allergens, occasion and visit history
Differentiating

Tonight's briefing

Before service, Hanna produces an AI-written briefing with who's coming, why, what they've ordered before, and what to watch for. Staff walk in prepared, not surprised.

No commission

Your margin, yours

Per-cover commission at £1–2 a head costs a 200-cover restaurant £10,000–£20,000 a year in booking fees alone. Hanna charges a flat monthly fee. Your bookings stay on your books.

Hanna AI floor plan and reservations panel — main floor view with seated tables, pre-orders and dietary requirements
Core platform

Full POS + KDS + payments

Mobile ordering, kitchen display, split bill, card and cash — fully integrated. No separate POS subscription, no bridging app, no data living in three different systems.

Hotori restaurant counter detail — tea cups, chopstick rests, low candlelight along the wooden sushi counter at 1 New Fetter Lane London
Proof

Live at Hotori, London

Hanna isn't a demo. It runs every service at Hotori in Holborn. Every feature you see has been tested in real service, under real pressure, with real guests.

Beyond the table

Every conversation is a search query in disguise.

Every booking is a market signal. Every cancellation is feedback. Most platforms throw that data away. Hanna turns it into a weekly intelligence digest — automatically, while you sleep.

01 · Mon 09:00
Search visibility

Pull every keyword you ranked for last week. Clicks, impressions, position deltas, page-level CTR.

02 · Mon 09:30
Site audit

Crawl every page. Validate schema, meta, structured data. Surface the broken markup nobody saw.

03 · Mon 10:00
Competitor watch

Diff competitor sitemaps. Detect new pages, new topics, new content angles to defend or copy.

04 · Mon 10:30
Guest intent

Aggregate every chat into intent clusters. Surface the dish, hour, policy questions guests asked all week.

11:00 · Digest ready

A prioritised action list lands in your inbox. Three CRITICAL items. Six ATTENTION items. Two STRENGTH-amplify items. Each tagged with the fix. Most operators act in under an hour. Next week's digest measures what worked.

Last week at Hotori: the digest found 188 broken structured-data tags caused by one typo in a Wix admin panel. Pinpointed to line 40, column 3. Fixed in five minutes. Without the digest, the venue would never have known to look.

Read the full story →
The numbers

Your bookings.
Your margin.

£0

Per-cover commission. Always.

Per-cover commission compounds silently. At 200 covers a week it costs £10,000–£20,000 a year in booking fees before you've paid a single member of staff. Hanna is a flat monthly fee. Your guests, your data, your margin — always.

Commission rate100 cov/wk200 cov/wk
£1.00 per cover£5,200 / yr£10,400 / yr
£1.50 per cover£7,800 / yr£15,600 / yr
£2.00 per cover£10,400 / yr£20,800 / yr
Hanna — flat fee £3,600 / yr £3,600 / yr

Commission rates vary by platform and booking source. The more successful your restaurant, the more per-cover commission costs. Hanna stays flat.

Live right now

Not a demo.
A real restaurant.

Hanna has run every service at Hotori — a UK restaurant in Holborn, London — since 2024. Bookings, ordering, payments, guest memory, kitchen display, everything. Talk to Hanna yourself and book a real table.

Chat with Hanna at Hotori → Reserve a table online →

Guest  > hi, can i book a table for friday

Hanna  > Of course. How many guests,

and dinner or lunch?

Guest  > dinner, two of us — my partner

has a nut allergy

Hanna  > Noted — flagged for the kitchen.

Available: 18:00 · 18:30 · 19:00

Which works best?

Guest  > 19:00 please

Hanna  > ✓ Confirmed — HTR-260401-0012

Confirmation sent to your email.

Pricing

Pay for what
Hanna saves you.

Every tier is priced against the labour it replaces — not the software it runs. The more Hanna does, the more your business saves.

Start free

Or begin with Kick-Off — £0 for 3 months

A commission-free booking form plus an AI-search-ready website. Free for 3 months, then £99/month — included in Hanna Core after.

See the offer →

What most venues stop paying on day one

£300

Booking system
subscription

£110

POS / till
subscription

£620

Booking admin
8 hrs/wk management

Total current cost: £1,030/month before a single hour of pre-service prep or floor coordination. Hanna Core replaces the first two entirely. Hanna Intelligence replaces all three — for less than you're paying now.

Hanna Core

Replaces your booking system, POS and till — in one platform

£300

per month · per venue

Founding rate: £300 setup + 6 months free → then £300/mo

  • AI chat booking — 24/7 natural language
  • Online booking widget for your website
  • Confirmation, reminder & cancellation emails
  • Cancellation policy engine with deposit logic
  • Waitlist with push notification
  • Google Reserve — Book on Google Maps
  • iPad POS — floor plan, tables, ordering
  • Kitchen display system
  • Card & cash payments — Dojo terminal
  • Split bill — even shares and by item
  • Mobile staff app — BYOD iPhone
  • Basic guest profiles & allergen records
  • EOD report and payment breakdown
  • Unlocks in Intelligence
  • AI pre-service briefing — every cover
  • Full guest memory across all visits
  • Allergen & preference recall at POS
Book a demo
Saves the most

Hanna Intelligence

Replaces your pre-service management and guest relations overhead

£450

per month · per venue

Founding rate: £225/mo — 50% off, permanently locked

  • Everything in Core
  • AI pre-service briefing — every cover, every service
  • Tonight's Highlights — live staff intelligence relay
  • Full guest memory across all visits, forever
  • Allergen & preference recall at POS
  • Occasion recognition — anniversary, birthday, celebration
  • No-show risk scoring & auto pre-confirmation
  • Loyalty recognition at check-in
  • Revenue dashboard — by cover, session & staff
  • Post-visit AI conversation
  • Event & private dining management
  • Dedicated account manager & priority SLA
Book a demo

Hanna Platform

For groups, hotel F&B and multi-venue operators

Pricing
coming soon

Contact us for early access

Founding partners rate available

  • Everything in Intelligence
  • Multi-venue group dashboard
  • Shared guest database across all venues
  • Guest recognised automatically at every site
  • Cross-venue revenue & analytics
  • White-label Hanna chatbot branding
  • API access for integrations
  • Hotel F&B PMS integration
  • Consumer iOS app — My Hanna Profile
  • Early access to all new features
  • Bespoke contract & SLA
Talk to us

All plans include unlimited bookings with zero per-cover commission · First 20 venues qualify for the founding rate
SEIS/EIS investment opportunities available — contact us to learn more

Insights

From the
Hanna AI blog

Practical guides and industry analysis for UK restaurant and bar operators.

Strategy · May 2026
Your bookings, your data, your search: the independent restaurant stack in 2026

Two things you give up every time a platform handles your reservation — and why both are recoverable. The strategic case for owning your booking layer and AI-search visibility from day one.

Read article →
Industry · April 2026
What Google's AI booking launch means for UK restaurants

Google just launched AI-powered restaurant booking in UK Search. Here's what it means for your venue — and why direct booking matters more than ever.

Read article →
Guide · 2026
Commission-free restaurant booking UK: the complete guide

How much UK restaurants really pay in platform fees, what commission-free means in practice, and how to calculate whether switching makes sense for your venue.

Read article →
Comparison · 2026
Why UK restaurants are switching to flat-fee booking in 2026

How the economics of per-cover commission compare to flat-fee subscription booking — and why more independent restaurants are making the switch.

Read article →
Action guide · April 2026
What to do if Google just booked a table at your restaurant

Google AI is now sending bookings to UK venues. Five steps to own the guest relationship — and make sure what happens inside your restaurant is yours to keep.

Read article →
Strategy · April 2026
Agentic AI in hospitality: stop surviving and start knowing your guests

UK hospitality faces its toughest cost environment in decades. Here is how agentic AI changes the economics — and what it means for your venue's budget and guest relationships.

Read article →
Behind the scenes · April 2026
The silent intelligence layer running every Hanna venue

Every conversation Hanna has is also a data point. Every booking is a search query. While Hanna runs your floor, she is also building a weekly intelligence digest — automatically, silently, while you sleep.

Read article →
Common questions

Answered.
No jargon.

What's the Hanna Kick-Off Package?

A commission-free booking form plus an AI-search-ready website, free for 3 months for UK restaurants and bars. After the free period it's £99 per month, included in Hanna Core. No setup fee, no per-cover commission, no lock-in. Available to the first 20 venues that sign up before 31 July 2026. Designed as a low-risk way to start with Hanna AI before deciding whether to upgrade to the full Hanna Core platform. See the full Kick-Off offer →

How is Hanna different from other booking and management systems?

Three things. First, zero per-cover commission — per-cover platforms cost a 200-cover restaurant £10,000–£20,000 a year in booking fees alone. Hanna is a flat monthly fee. Second, one platform replaces three — booking system, POS and kitchen display in a single subscription with no separate tools. Third, genuine AI — a system that briefs your team before every service, remembers every guest across every visit, and acts on that intelligence in real time.

What is AI restaurant booking and how does it actually work?

Guests type a message on your website — "book a table for two on Friday, my partner has a nut allergy" — and Hanna handles everything: checks real-time availability, notes the allergen, applies your cancellation policy, assigns a table and sends a confirmation email. No phone call, no form. Available 24 hours a day, in any language.

How much does Hanna AI cost?

Hanna Core is £300 per month per venue — this replaces your booking system, POS and till in one subscription. Hanna Intelligence is £450 per month and adds the full AI layer: pre-service briefings, guest memory, allergen recall and operational intelligence. Hanna Platform is priced on request for multi-venue groups. All plans include unlimited bookings with zero per-cover commission. A founding rate is available — ask when you book a demo.

Is Hanna suitable for small restaurants and independent bars?

Yes — it's designed for venues of any size. There are no volume limits and no per-cover charges, so a quiet week doesn't cost more than a record one. Hanna Core gives a small restaurant AI booking, a full POS, kitchen display, card payments, and guest profiles — at a price that replaces what you're already paying for separately.

Does it work for bars as well as restaurants?

Yes. The booking system, POS, and guest intelligence all work for any hospitality venue — restaurants, bars, wine bars, cocktail bars, private members clubs, hotel F&B. Dovetail Bar is onboarding as the first external customer in 2026.

How long does it take to set up?

Most venues are live within 1–2 days. We configure your service periods, floor plan, cancellation policies and booking rules. The booking form is a single file — no developer needed to add it to your website. If you're moving from another system, we help migrate your existing guest data.

Do I need to replace my existing POS?

Hanna includes a full built-in POS so most venues won't need a separate one. If you're in a POS contract, you can start with just Hanna's booking and guest intelligence features and bring the POS across when your contract ends. We'll work around your situation.

Get started

Book a demo

We'll show you Hanna running live at Hotori, walk through the features that matter to your venue, and answer any questions — no sales pressure.

We typically respond within 24 hours.